Steel Hearts Foundation - Privacy Policy

Privacy Policy

Last Updated: March 24, 2026

Steel Hearts Foundation ("Steel Hearts," "we," "our," or "us") is a 501(c)(3) nonprofit organization dedicated to honoring fallen service members through personalized memorial bracelets and community remembrance. We respect your privacy and are committed to protecting the personal information you share with us.

Information We Collect

We may collect the following types of information when you visit our website, make a donation, purchase merchandise, commission a memorial bracelet, or interact with us on social media:

  • Name, email address, mailing address, and phone number

  • Payment information (processed securely through third-party payment processors; we do not store credit card numbers)

  • Information about fallen service members provided for memorial bracelets (name, rank, branch, date of passing, unit, and memorial text)

  • Social media interactions and comments

  • Website usage data through cookies and analytics tools

How We Use Your Information

We use collected information to:

  • Process bracelet commissions, merchandise orders, and donations

  • Communicate with Gold Star families and supporters

  • Send periodic updates about Steel Hearts activities (with your consent)

  • Improve our website and services

  • Comply with legal obligations related to our 501(c)(3) status

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Payment processors to complete transactions

  • Shipping carriers to deliver orders

  • Service providers who assist our operations (subject to confidentiality agreements)

  • Law enforcement when required by law

Gold Star Family Information

We treat all information related to Gold Star families and fallen service members with the highest degree of care and sensitivity. Memorial information shared with us is used solely for the purpose of creating remembrance materials and is never used for marketing purposes.

Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure.

Your Rights

You may request to access, update, or delete your personal information by contacting us at joseph.wiseman@steel-hearts.org.

Donations

Donation information is kept confidential. We may publish aggregate donation statistics but will never disclose individual donor information without consent.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy, please contact us at:

Steel Hearts Foundation
Email: joseph.wiseman@steel-hearts.org
Website: www.steel-hearts.org